Processes & Systems

Collective dialogue

Related Dimensions

Informedness

The extent to which those making decisions understand the information critical to making that decision. To what extent: Do participants gain critical context about tradeoffs and consequences of different decisions? Is this sourced from: Experts? The existing authorities, who may have extensive context? A broad diversity of constituents? The most impacted stakeholders? The powerful stakeholders, whose incentives are critical to having the decision “stick”?
Category: Process

Substantiveness

The extent to which decisions are substantive (e.g., actionable, consequential) rather than nonsubstantive (e.g., vague, simplistic, inconsequential). To what extent: Is the decision directly actionable and implementable? Does the decision meaningfully address the issues? Does the decision grapple with the necessary levels of complexity? Is uncertainty appropriately managed and accounted for? Are risks to implementability accounted for?
Category: Process

Deliberation

The extent to which decisions are considered and well-reasoned (rather than superficial and reactive). To what extent are those involved: Able to (and supported to) move from shallower to deeper goals and values? Able to (and supported to) collaborate where necessary? Able to address issues within the available time?
Category: Process

Robustness

The extent to which the process is robust to suboptimal conditions or adversarial or coordinated manipulative behavior. To what extent is the process or system vulnerable to: Suboptimal conditions or broken assumptions (e.g., low turnout, larger power asymmetries)? Strategic behavior and manipulation? False claims (e.g., of manipulation)?
Category: Process

Representativeness

The extent to which key decisions are representative of the views of the constituent population. To what extent: Is there sufficient representation at critical parts of the process, including (a) proposing decisions, and (b) making ultimate decisions? Are there barriers leading to bias in representation?
Category: Process

Learning Speed

The extent to which knowledge about deliberative processes can be generated, shared, and applied to improve the field. To what extent can: Research opportunities be coordinated and data systematically collected? Trials be conducted rapidly enough to enable iterative learning? Are experimental designs rigorous enough to generate actionable insights?
Category: Meta

Awareness

The relevant public is aware of the democratic process. To what extent is the relevant public aware: That the democratic system exists? How it works? What it is being used for? How they can be involved?
Category: Trust

Legibility

The extent to which the processes and decisions are accessible, understandable, and verifiable. To what extent is information (a) accessible, (b) understandable, (c) verifiable about the: Processes/ systems used to make decisions? The execution of these processes? Decisions being made? Reasons and inputs feeding into decisions?
Category: Process

Adaptability

The extent to which democratic processes can be designed and modified to fit specific requirements. To what extent can: Processes be designed to meet desired outcomes or system needs, given constraints? Process designers easily construct coherent processes for novel applications or emerging challenges?
Category: Meta

Scalability

The extent to which deliberative processes can expand in scope, geography, and participant numbers while maintaining quality and effectiveness. The extent to which deliberative processes can expand in scope, geography, and participant numbers while maintaining quality and effectiveness. To what extent can: Processes operate effectively at transnational levels? Large numbers of participants be accommodated without compromising deliberation quality? Multiple, decentralized processes be coordinated and synthesized productively?
Category: Meta

Process Speed

The extent to which deliberative processes can be conducted efficiently. To what extent can process duration be minimized without compromising quality or reliability?
Category: Meta

Measurability

The extent to which deliberative processes and their outcomes can be quantified, assessed and compared. The extent to which deliberative processes and their outcomes can be quantified, assessed and compared. To what extent can: Desired outcomes be measured? Required data be collected reliably and affordably? Different methods, processes, and systems be compared?
Category: Meta

Integration

The extent to which the commissioning authority integrates the democratic process into key elements of its decision-making and operations. To what extent is the authority structuring its internal communications and operations to: Provide critical context to the democratic process/system? Integrate democratic process outputs in its actions? Trigger democratic processes when/if required?
Category: Delegation

Bindingness

The authority technically and legally binds itself to democratic decisions. To what extent can the unilateral authority bind itself to acting in accordance with the democratic decision: Technically? Legally? (E.g., has developed the needed technical and/or legal infrastructure for binding; binding may be done through a mix of locks, forces, incentives, or overarching powers, e.g. legal system; physical limitations, etc.)
Category: Delegation

Accountability

There are external watchdogs and accountability structures monitoring the execution of the democratic process and the implementation of its outputs. To what extent are: There well understood lines of oversight and accountability? Sufficiently influential/powerful organizations focused on holding authorities to their promised levels of democratic involvement? Authorities and democratic systems responsive to such accountability mechanisms?
Category: Trust

Related Capabilities

Enumerate scenarios

Ability to generate lists of likely scenarios, including edge cases, in which decisions will be applied, to help participants better understand the issue space.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Informedness

Integrate wider-public

Ability to provide those not in the room deliberating with opportunities to constructively and fairly contribute input into the process.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Informedness

Represent complexity

Ability for final outputs to be nuanced, concrete, decisive, and comprehensive.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Substantiveness

Facilitate deliberation

Ability to develop appropriate process workflows and support mixed groups to reach successful outcomes.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Deliberation

Support collaboration

Ability of participants to collaboratively work together to develop policies and other complex artefacts.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Deliberation

Enable reason-giving

Ability to facilitate mutual understanding and reason-giving, including by supporting the development of critical thinking skills and preferences in individuals.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Deliberation

Localize participation

Ability to run processes in multiple languages and cultural contexts in real time and account for linguistic differences in the precise intent of outputs.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Deliberation

Navigate contexts

Ability to facilitate tolerance, discussions and collaboration across differences (historical and ongoing).
Maturity
Opportunity
Importance
Neglectedness
Dimension: Deliberation

Resist manipulation

Urgent
Ability to resist manipulation that would decrease trustworthiness, legitimacy or unfairly influence the outcome.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Robustness

Maximize neutrality

Ability to increase, demonstrate, or measure the neutrality of key aspects of a process.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Robustness

Navigate conflict

Ability to address, resolve and navigate conflicts that emerge within the process.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Robustness

Handle challenges

Ability to withstand changing contexts and less-than-ideal conditions.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Robustness

Activate learning

Urgent
Ability for diverse participants to efficiently and effectively learn relevant information, such that they can actively apply their learnings in the process.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Informedness

Select participants

Ability to fairly select participants according to some definition of representation.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Representativeness

Support participation

Ability to provide accessible, welcoming and compelling processes enabling diverse participation.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Representativeness

Simulate processes

Urgent
Ability to simulate the interactions and decisions of actors (e.g., participants, stakeholders, facilitators, experts), subprocesses, or entire processes (e.g., for rapid process iteration and learning).
Maturity
Opportunity
Importance
Neglectedness
Dimension: Learning Speed

Forecast impacts

Urgent
Ability to effectively and easily model complex systems, to help participants understand the potential impacts of different decisions.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Informedness

Routing and synthesizing

Ability to route and synthesize data, revealing critical information, e.g. identifying common ground, high-potential ideas, thoughtful perspectives, insightful experiences, cruxes, forecasts, while helping to minimize the time required to do tasks.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Informedness

Evaluate claims

Ability for participants to evaluate claims made during the process by any actor or source.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Informedness

Inform wider-public

Ability to communicate the “deliberative journey” of a smaller group process to the broader population (especially critical when providing ways for a mass public to participate back with their feedback, perspectives, or direct power via referendums).
Maturity
Opportunity
Importance
Neglectedness
Dimension: Awareness

Ensure transparency

Ability for the process to be open to the public (where possible given privacy considerations).
Maturity
Opportunity
Importance
Neglectedness
Dimension: Legibility

Make verifiable

Ability for integrity of the process to be verified and audited.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Legibility

Include voiceless perspectives

Ability to fairly include the perspectives of those that are not represented in the process, including people who are not present (future generations, young people or other representation constraints), and non-human entities (natural phenomena or animals).
Maturity
Opportunity
Importance
Neglectedness
Dimension: Representativeness

Produce adaptable outputs

Ability for final outputs to be adaptable to changing contexts while retaining clear intended outcomes and specificity.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Substantiveness

Produce implementable outputs

Ability to produce outputs in immediately actionable forms (e.g. policies, budgets, AI constitutions, town plans etc.)
Maturity
Opportunity
Importance
Neglectedness
Dimension: Substantiveness

Curate context

Ability to provide complete context to participants, including things like background information, subject matter fundamentals, relevant considerations, tradeoffs, and possible options.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Informedness

Tailor designs

Ability to design processes that are optimized for desired outcomes, given constraints.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Adaptability

Build process workflows

Ability to construct process workflows that achieve intended outcomes in given contexts.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Adaptability

Work transnationally

Ability to run deliberative processes at the transnational level by navigating challenges such as legitimacy, logistics, and cultures.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Scalability

Scale out

Ability to accommodate large numbers of people into a process whilst retaining high deliberative quality.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Scalability

Manage subsidiarity

Ability to host decentralized processes simultaneously or sequentially and productively distill them into one central process.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Scalability

Optimize run-time

Ability to run time-minimal processes subject to performance and reliability thresholds.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Process Speed

Manage data

Ability to manage, route and surface data produced by the process throughout the process.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Process Speed

Evaluate processes

Urgent
Ability to measure desired outcomes to compare methods, processes and systems.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Measurability

Gather process data

Urgent
Ability to gather process data in a cheap, reliable, accessible manner.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Measurability

Collectivize data

Ability to make data open and easily available to researchers.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Learning Speed

Simulate prototyping

Urgent
Ability to run trials that are good enough to learn from, and fast enough to enable rapid testing of new methods and process comparisons.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Learning Speed

Integrate operationally

Ability for processes and outputs to integrate operationally into decision-making processes and cycles.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Integration

Integrate culturally

Ability to integrate deliberation in the organizational culture of an authority.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Integration

Integrate transnationally

Ability to integrate with transnational and interorganizational systems.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Integration

Trigger processes

Ability to automate process deployment.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Integration

Navigate ambiguity

Ability to ensure that, given potential ambiguity of decisions, the authority takes actions as close to the intended ones as possible.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Bindingness

Enforce accountability

Ability to create consequences for accountability failures.
Maturity
Opportunity
Importance
Neglectedness
Dimension: Accountability

Aggregate perspectives

Ability to aggregate votes and distill more complex forms of open-ended input into outputs and decisions, in fair and understandable ways, such that participants feel their contributions are meaningfully taken into account (and can ideally see how).
Maturity
Opportunity
Importance
Neglectedness
Dimension: Representativeness

Reach participants

Urgent
Ability to reach potential participants (e.g., to mitigate biases around self-selection, who is reachable, etc.).
Maturity
Opportunity
Importance
Neglectedness
Dimension: Representativeness